Volunteer Long-Term Care Ombudsman
Volunteers are an integral part of Pro Seniors’ long-term care ombudsman program. Consider that nearly 60% of nursing home residents have no visitors, so there is no one to help them voice their concerns. Volunteers become that advocate and provide a voice for nursing home residents while reducing the isolation and loneliness many residents feel who have no one to speak on their behalf. Volunteers also help to educate residents about their rights, empowering them to become more vocal in resolving their own complaints and concerns.
The long-term care ombudsman volunteer often attends resident council meetings where residents are more inclined to speak for themselves when the volunteer is present. The volunteer might also be involved in creating a family council or attending family council meetings where family members work together to solve common concerns. Some volunteers distribute information at health fairs, or provide presentations about our services.
Volunteers are needed in various roles that help seniors understand how to get the assistance they need and exercise their rights. Volunteers receive training and support from Pro Seniors’ staff, and hours are flexible and convenient.
What Does a Long-Term Care Ombudsman Volunteer Do?
• Assist ombudsmen in resolving complex problems in long term care settings
• Follow up with clients to make sure that their problems remain resolved
• Work with residents to resolve other basic concerns
• Provide information to the public about the ombudsman program or resident rights
• Provide presentations to community groups about the services of Pro Seniors
• Assist ombudsmen in creating a culture change
How Do I Become a Volunteer Long-Term Care Ombudsman?
Thank you for your interest!
Thank you! We have heard from so many of you how rewarding this volunteer position is. We agree! You are truly enriching the lives of seniors.
If we need a conflict of interest form from you, please complete this as soon as possible. You may fax the form to 513-345-4156, or email it, or mail it to Jennifer Lyon, Ombudsman Volunteer Coordinator, 7162 Reading Rd., Cincinnati, OH 45237. Fill out the Ombudsman Volunteer Report here.
If you have any questions, please contact Jennifer at the Ombudsman Helpline at 458-5513.
“Without our ombudsman . . . I think we would still be attempting to get someone to listen. Please commend her for speaking up for Bob. She explained our concerns very well.”
~Marian, thank you email, 2015