We help seniors resolve legal & long-term care problems

Covid-19 Frequently Asked Legal Questions & Resources

During these rapidly changing times, we offer the following Covid-related resources from our staff and from our community partners throughout Ohio.  Additional topics of interest are available on our Resources page.   This is general information and not legal advice. The law is complex and changes frequently. Before you apply any information to a particular situation, call Pro Seniors’ Free Legal Helpline or consult an attorney.   Call 513-345-4160, 800-488-6070, Monday – Friday, 8:30 a.m. to 4:30 p.m.

Pro Seniors’ Legal Helpline:

If you’re 60 or over and live in Ohio, please call Pro Seniors’ Legal Helpline for advice and information on your specific situation.  If you are not eligible for Pro Seniors’ helpline, you may find help from one of our Legal Aid partners around Ohio.

Voting in the 2020 Election – I have questions

Where can I register to vote?  How do I know if I’m already registered?  Can I vote Absentee?  Registering to vote in Ohio is easy!  You can register online, print a form and mail it in, or call or go in person to your county board of elections (Hamilton County Board of Elections 513-632-7000).

Answers to these and other frequently asked questions are available from www.safetovoteathome.org  – a non-partisan collaborative that has formed to provide information about local, state and federal elections. You can also learn more at at Vote.org.

Covid-19 Scams

Protect Yourself from Covid-19 Scams

Stimulus Payments Cannot Be Garnished:

Debt collectors, creditors, or financial institutions cannot take your stimulus check to settle a debt.  Ohio Attorney General Dave Yost issued a statement that stimulus payments are protected under Ohio law.  If your stimulus payment is seized, call Pro Seniors or your local Legal Aid for information on how to appeal. 

This “Economic Impact Payment” will NOT be counted as income for benefit eligibility for 12 months from the date it is received.

“Section 2201 of the CARES Act allows a refundable tax credit for 2020 to eligible individuals. It also directs the Internal Revenue Service to provide payments in 2020 as an advance refund of the credit to eligible individuals, called “Recovery Rebates.” The payments are not taxable income, and are therefore not countable in MAGI-based eligibility determinations. Separately, 26 U.S.C. § 6409 prohibits the counting of federal tax rebates or advance payments with respect to refundable tax credits as income, and, for 12 months following receipt, resources, in the eligibility determination of any federal needs-based program (such as Medicaid). Thus, the Recovery Rebates may not be counted as income, and, for 12 months, as resources, in non-MAGI financial eligibility determinations.

If you receive notice that the stimulus payment makes you ineligible for your benefits, call Pro Seniors or your local Legal Aid for information on how to appeal. 

If you are on Medicaid and living in a nursing home or assisted living community, the facility can’t take your stimulus payments. 

This new Federal Trade Commission (FTC) blog explains why and includes links to supporting law, and tells how to report to your state attorney general and the FTC.  Learn more.

Consumers can receive free weekly credit reports

Due to the anxiety consumers are facing with the spread of the COVID-19 virus, you can now choose to receive free weekly credit reports online through www.annualcreditreport.com. You may choose to receive the reports from one, two or all three major credit reporting agencies: Equifax, Experian and TransUnion. The weekly reports will be free for all consumers through April 2021.

Prepare for a Medical Emergency – Your Legal Documents

Pro Seniors’ Legal Tool Kits

What Documents Do I Need?

Why Are these Documents Important? (Informational videos from Ohio Legal Help Line / Legal Aid of Western Ohio)

Court Changes and Contact Information

Tips for Dealing With a Court Case During the COVID-19 Stay at Home Period

Contact Information for the Clerk of Courts in Your County

Housing & Consumer Protection

News:  Temporary Halt on Evictions

Consumer Protections: Credit and Loans

IRS & Taxes

Debt & Payment Issues

Hamilton County Tenant Information in Response to Covid-19 

Brown, Clermont, Clinton, Highland and Warren County Tenant Information in Response to Covid-19

Southwest Ohio Homeowner Information in Response to Covid-19

 Public Benefits

Accessing Supplemental Nutrition Assistance Program (SNAP) during Covid-19

Social Security Benefits

I’m under age 60.  Who can help me? 

If you have a disabling condition, regardless of your age or your income you may contact Disability Rights Ohio which acts for the human, civil, and legal rights of people with disabilities in Ohio.

If you are low-income, you may find help from one of our Legal Aid partners around Ohio who advocate for low-income individuals and families. Find My Local Legal Aid

Community Legal Aid serves low-income individuals and families in central northeast Ohio, including Columbiana, Mahoning, Medina, Portage, Stark, Summit, Trumbull and Wayne counties.

Legal Aid Society of Cincinnati & Legal Aid Society of Southwest Ohio serve low-income individuals and families in Brown, Butler, Clermont, Clinton, Hamilton, Highland and Warren counties in Southwest Ohio.

Legal Aid Society of Cleveland serves low-income individuals and families in Ashtabula, Cuyahoga, Geauga, Lake and Lorain counties.

Legal Aid Society of Columbus serves low-income individuals and families living in living in Columbus and Central Ohio.

Advocates for Basic Legal Equality & Legal Aid of Western Ohio serve low-income individuals and families in 32 northwest and west central Ohio counties.

Southeastern Ohio Legal Aid Services serves low-income individuals and families in Adams, Athens, Belmont, Carroll, Coshocton, Fairfield, Fayette, Galia, Guernsey, Harrison, Hocking, Holmes, Jackson, Jefferson, Knox, Lawrence, Licking, Meigs, Monroe, Morgan, Muskingum, Noble, Perry, Pickaway, Pike, Ross, Scioto, Tuscarawas, Vinton and Washington counties.

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