We are implementing system enhancements across our agency to better serve our community!
Please note the following temporary service adjustments:
• Legal Helpline Intake Line Closures:
The Legal Helpline intake lines will be closed on Nov 11, Nov 12, Nov 13, Nov 16, and Nov 17.
Regular intake service will resume on Wednesday, Nov 18.
• Ongoing Legal Helpline Intake Hours Adjustment:
Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .
• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Phone service for the Long-Term Care Ombudsman (513-458-5518) and Senior Medicare Patrol (513-458-5523) is not impacted by this change.
Thank you for your patience while we complete these improvements.
