We are implementing system enhancements across our agency to better serve our community!

DURING THE MICROSOFT OUTAGE WE WERE UNABLE TO SEND OR RECEIVE EMAIL AND COULD NOT ACCESS VOICEMAIL MESSAGES.

Please also note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

The Legal Helpline intake lines will be closed on Nov 11, 12, 13, Nov 16, and Nov 17.

Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not impacted by this change.

Thank you for your patience while we complete these improvements.

Advice, Representation, and Justice for Ohio Seniors

We help older Ohioans resolve legal & long-term care problems & fight Medicare fraud.

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Legal Help for Older Ohioans

A Legal Helpline for Ohio seniors to speak with an attorney free of charge. For seniors living in Southwest Ohio (Butler, Clermont, Clinton, Hamilton, & Warren counties), our attorneys can assist.

Long-Term Care Ombudsman

Our ombudsman staff and volunteers speak up for the rights of people in nursing homes and other long-term care. They help protect your rights and can connect people to needed services or agencies.

Ohio SMP (Senior Medicare Patrol)

Using a team of volunteers, Ohio SMP teaches Ohioans how to avoid Medicare fraud, scams and identity theft. We provide safety, security, protection, and peace of mind.

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We’re committed to helping Ohio seniors get the information they need.