We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

   The Legal Helpline intake lines will be closed on Nov 11, 12, 13, Nov 16, and Nov 17.

   Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

   Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not  impacted by this change.

Thank you for your patience while we complete these improvements.

Community Education

Pro Seniors is committed to educating older adults, their families, caregivers, and other professionals about the wide variety of legal and long-term care issues that impact their lives.

Sign up to Receive the Pro Seniors E-News.  Click here.

Community Legal Education Network (CLEN) Seminars

Pro Seniors offers Community Legal Education Network (CLEN) seminars two times a year to educate professionals. The topics relate specifically to legal issues of concern to older adults or their professional caregivers. Professionals can earn continuing education units at CLEN seminars. CLE Credit is through the Ohio Supreme Court. Social Work CE Credit is provided by our colleagues at Epilepsy Alliance Ohio. 

Request a Speaker or Presentation

Pro Seniors’ staff and volunteers present to senior support groups, senior centers, church-sponsored senior groups, retired public employees, and your group could be next. We can present on various topics such as avoiding fraud and scams, creating a living will, health care power of attorney, avoiding probate, recognizing Medicare scams, and more.

While our legal and ombudsman staff are based in Cincinnati and present locally, Ohio Senior Medicare Patrol (SMP) welcomes your invitation to present in any Ohio community about recognizing and avoiding Medicare fraud and medical identity theft and an overview of Pro Seniors’ statewide legal helpline.

The fact sheets developed by Pro Seniors’ attorneys respond to the frequently asked questions on topics that concern seniors, such as Medicare, Medicaid, living wills, Social Security and pensions.  In addition to sharing these in an email following a call to our Legal Helpline, we distribute this information at health fairs, at community events, at the Governor’s Conference and to senators and representatives for them to give to their constituents.