We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

The Legal Helpline intake lines will be closed on Nov 11, 12, 13, Nov 16, and Nov 17.

Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not impacted by this change.

Thank you for your patience while we complete these improvements.

Our Impact & Financial Health

As a nonprofit organization established in 1975, Pro Seniors is dedicated to helping older adults resolve legal and long-term care problems and fight Medicare fraud.

Pro Seniors’ experienced staff understands the complex issues seniors face. Our expertise allows us to take a comprehensive approach to promoting seniors’ legal rights, access to health care, housing security, and financial stability.

Read Pro Seniors' 2025 Annual Report

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