Ohio Senior Medicare Patrol (SMP)
Our volunteers stop Medicare fraud & scams by educating others to recognize the tell-tale signs. You can volunteer, too!
If your Medicare number has been compromised, or you suspect you have been scammed, we may be able to help! Give Lisa a call at 513-458-5515. We also offer presentations – in-person or online, consistent with public health guidelines. Use our online form to contact us. Watch this brief YouTube video to learn more about the SMP mission.
As a volunteer, in just a few hours a month you can help stop Medicare fraud and scams. Ohio SMP’s team of volunteer peer educators help seniors prevent, detect and report health care fraud, errors and abuse.
Conducting Outreach and Education
Our Ohio SMP staff and volunteer peer educators throughout Ohio present to groups, fairs, and their own friends, family and social connections who are – or know – Medicare beneficiaries. Whether in a one-to-one phone call, zoom meeting with your book club, or a group presentation, we partner with you to educate others about the daily impact and tips to avoid health care fraud and identity theft. To request a presentation, please use our online form or contact Jane at 513-458-5523 or 800-488-6070, option 8.
We also provide useful tools like the Personal Health Care Journal, which you can use to record your medical appointments. Carry the journal to all your health care visits. Take the journal when you travel, in case of an emergency. You can request a Personal Health Care Journal by contacting Lisa at 513-458-5515 or 800-488-6070, option 7, or use our online form.
Responding to Reported Medicare Fraud, Waste & Abuse
If you find a claim or charge on your Medicare statement for something you did not receive, this could be a sign of an error, waste, potential fraud or billing abuse. If you call your provider and are not able to resolve this directly, contact Ohio Senior Medicare Patrol. When you call, Ohio SMP staff will discuss the details of your complaint. Based on the information you provide about your situation, the SMP staff will determine if our role allows us to work with you to effectively resolve the issue or if your situation should be referred to other agencies for further help or investigation.
Are you concerned about something suspicious on your Medicare statement? Have a question about protecting your Medicare number? Use our online form to contact Ohio SMP, or contact Lisa at 513-458-5515 or 800-488-6070, option 7.
Recruiting, Training, and Engaging Volunteers
Our Ohio SMP program is strong because of our network of volunteer peer educators who teach seniors how to avoid Medicare fraud, identity theft and other scams. Our volunteer peer educators come from all walks of life and professions. Rick is a retired health care administrator. Margaret is a retired teacher. Check out Rick’s video about his experience as an Ohio SMP volunteer Peer Educator.