We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

   The Legal Helpline intake lines will be closed on Nov 11, Nov 12, Nov 13, Nov 16, and Nov 17.

   Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

   Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not  impacted by this change.

Thank you for your patience while we complete these improvements.

Learn More

Unfortunately, fraud is everywhere and scammers are trying new tactics everyday. Most all of us have been contacted by fraudsters in some way. Information is power – educate yourself about common tactics and trust your instincts.  Remember: do not give out your Medicare number, Social Security number or other personal information to anyone you do not know.

Medicare Phone Scams

Advice From Dr Oz

Three Common Scams

Fighting Fraud Across Ohio

The Senior Medicare Patrol programs have been fighting fraud for over 25 years.  In Ohio, we’re helping to educate older adults against scammers, fraudulent Medicare activity, and medical identity theft.  We also report fraud to the HHS Office of the Inspector General to help track down scammers and put them in jail!

Scam Alerts

  • Medicare Open Enrollment – Open Enrollment runs from October 15 through December 7. This is the time for millions of Americans to review their health coverage, compare plans, and make changes for the upcoming year.  Unfortunately, these times also bring a surge in Medicare-related scams. Learn how scammers target recipients and how to protect yourself in a story from ElderLawAnswers.
  • How Do Robocallers Get Your Number?  This article from the FTC provides insights and advice on protecting yourself from those nasty robocallers.  Click here to open and read.
  • Card Tricks – Medicare card scams have been a consistent fraud trend for decades.  Learn how these scammers operate and how to protect yourself.
  • BBB Alert on Medical Supply Co – The Better Business Bureau issued a warning that a Denver-based business called Centennial Medical Supplies might be defrauding Medicare and its customers. Read the warning here.  Contact us if you see charges from this company on your MSN.
  • Free Medical Equipment – Medicare provides millions of beneficiaries with access to needed durable medical equipment. However, when someone reaches out offering free medical equipment on behalf of Medicare, it’s a scam.  Read this Consumer Alert from the Ohio Department of Insurance.

Avoid Scams

Not only are billions of dollars lost each year to medical identity scams, they can also affect your medical record.

MEDICARE WILL NOT CALL YOU.  Hang up on anyone who says they are from Medicare.

 Tips for Protecting Yourself and Medicare

Medicare Card Scams
Tip Sheet

Tips for Protecting Yourself and Medicare

Pharmacy/Prescriptions Fraud

 Tips for Protecting Yourself and Medicare 

Genetic Testing Scams