We help seniors resolve legal & long-term care problems


Don’t Miss Out: Get Our Quarterly E-News

Keep up with our scheduled seminars, hot advocacy topics and more - SIGN UP for Pro Seniors' e-news.  Pro Seniors' e-news includes information about upcoming seminars, advocacy resources, and related information about our work for Ohio seniors.  Your privacy is important to us. We do not share your name or contact information with anyone else. …

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Did you miss the Fraud Forum?

If you missed the Consumer Protection Fraud Forum in March, you can listen to the podcast: 2022 Medicare Fraud Forum. Listen to our panel of experts, including representatives from: Office of the Ohio Attorney General, Federal Trade Commission (FTC), Federal Bureau of Investigation (FBI), Ohio Department of Insurance, Social Security Administration and more! Learn more…

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1/31/2022: Marvin Wilson day

On Monday, 1/31/2022 we celebrated Marvin Wilson's 25 years of service as an advocate, as he retires from Pro Seniors. Mayor Aftab Pureval proclaimed today #MarvinWilsonDay for his dedication and tireless advocacy for nursing home residents in the City of Cincinnati. #ThankYou #Congratulations #Celebrate #Advocate #Serve    Enjoy our brief video

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Celebrating An Exceptional Volunteer

In this Holiday season Pro Seniors would like to express our gratitude to Louise, and to all the other wonderful volunteers who selflessly give their time to help Ohio seniors…

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10-Digit Dialing in Ohio

There will be a new dialing procedure for areas of the Ohio that use 7-digit dialing and 988 is used as the first three numbers in seven-digit phone numbers. To complete all local calls, consumers will need to dial their area code + telephone number. This applies to all area codes where local calls are…

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2020 Annual Report

Pro Seniors has released our 2020 Annual Report - we're proud of our results and impact for Ohio seniors!   Ohio Seniors continue to need help - with legal issues, long-term care concerns, and to prevent Medicare fraud. As responsible stewards of the financial support we receive, we continue to increase our transparency for our accountability…

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Are You Building a Family Council?

Family Councils are an effective way to address issues in nursing homes that are important to residents and families.  Federal law protects the right to form a council and to run it independently of the facility.  Regulations require the facility to give weight and consideration to all family council recommendations.  The facility must provide families…

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Make a Difference! Register now!

Apply now to join the ombudsman volunteer team and make a difference in the lives of long-term care nursing and assisted living home residents.  When: Monday May 24 and Wednesday May 26 Time: 9:00 am – 4:30 pm Two intense days, packed with vital content to become a certified ombudsman associate. Training will be live…

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Avoid Covid Vaccine Scams

Don't fall victim to a Covid-19 vaccine scam!  Fraudsters are preying on people eager for hard-to-get coronavirus vaccinations. Scams include taking money in exchange for phony vaccine reservations, a Craigslist ad for the vaccine, telephone offers of home delivery, and text messages to set up an appointment for a vaccination.  A top official at the…

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Achieving Excellence in RF2 Homes

Do you work in an RF2 Adult Care home in Southwest Ohio?  Pro Seniors is offering a 2-hour seminar for staff of RF2 Adult Care homes to build skills to Avoid Medicare scams, Stop financial exploitation, Advocate for residents who get their insurance through MyCare Ohio, and Understand the ombudsman role in advocating for residents'…

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April 26: Institutional Medicaid Update

Community Legal Education Network:  2022 Institutional Medicaid Update Registration is now closed. SIGN UP for our quarterly updates to receive notice of our next seminar. This seminar includes updates about Institutional Medicaid, including eligibility, Qualified Income Trusts, and much more.  Social Workers, business office staff, administrators, and other long-term care professionals and attorneys will benefit…

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Can You Spot a Scammer?

"Lois" enjoys using social media to connect with the friends she and her husband made around the world during his military career.  She's also made some new friends online. Recently, her friend "Nick" has had some trouble. Nick told Lois that, while traveling for work, his bank account has been frozen due to suspicious activity.…

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Share Compassion: Volunteer

In a few hours a month, you can make a significant difference in the lives of nursing home residents by listening, connecting, and sharing information with them about their rights.  Apply now to join training beginning on Saturday, April 23.  Contact Linda for more information. Assist ombudsman professionals in resolving complex problems in long-term care…

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Holiday Hours at Pro Seniors

Pro Seniors office will be closed on Thursday, 12/23 & Friday, 12/24. Our phones open again on Monday, 12/27 at 8:30am.
While you’re home for the holidays, please reach out to older members of our community. Write a note Make a phone call. Bring in the newspaper. #BeKind #Seniors

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I Can’t Pay My Rent!

Marion, age 66, called our Legal Helpline when her Social Security check was not deposited in her account on time. "I called Social Security, and all they could tell me was that my checks had stopped."  She was distraught. Marion spoke with our Helpline Managing Attorney, Mike Walters, who arranged to make a conference call…

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