We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

   The Legal Helpline intake lines will be closed on Nov 11, Nov 12, Nov 13, Nov 16, and Nov 17.

   Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

   Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not  impacted by this change.

Thank you for your patience while we complete these improvements.

Make a Difference! Register now!

Make a Difference! Register now!

Apply now to join the ombudsman volunteer team and make a difference in the lives of long-term care nursing and assisted living home residents. 

When: Monday May 24 and Wednesday May 26

Time: 9:00 am – 4:30 pm

Two intense days, packed with vital content to become a certified ombudsman associate. Training will be live at our Reading Road office and broadcast simultaneously via webinar.  Space is limited for in-person training, so register now to reserve your spot!

We’re located at 7162 Reading Rd., Suite 1150, Cincinnati, OH 45237. During COVID-19 precautions, call when you arrive for an escort on the elevator to enter our office.

Learn more.