We help seniors resolve legal & long-term care problems


Thank you for your interest in Pro Seniors! Our staff and volunteers are committed and passionate about helping seniors maintain their independence and dignity. Last year, we helped more than 7,400 seniors with legal and long-term care problems, and we made over 350 community education presentations to almost 25,000 seniors, their families, and caregivers, as well as to professionals who help older persons.

Join Pro Seniors’ Long-Term Care Ombudsman team! 

In a nursing home or residential care facility (assisted living), you have the same rights you’ve always had.  For example, you have the right to privacy, the right to choose your care and treatment, and the right to know your medical condition. You also have the right to leave, and the right to stay.  Ombudsmen help you understand and speak up about your rights when you live in a nursing home or use other long-term care services. Our ombudsman staff work closely with our ombudsman volunteers, who help by visiting the residents in their assigned home(s) and helping follow up on complaint investigations by ombudsman staff.

Ombudsman Specialist (Full-Time)

Pro Seniors is seeking a dedicated professional to join our team of advocates serving seniors and others in long-term care settings. The individual will be responsible for educating long-term care consumers (and their families) about their rights, communicating with long-term care staff and other medical professionals, investigating and resolving long-term care complaints, and providing support to program volunteers.

Please submit your resume with cover letter to info@proseniors.orgRead more.

Grow With Pro Seniors’ Ohio Senior Medicare Patrol team! 

Please submit your resume with cover letter to info@proseniors.org.

Billions of federal dollars are lost annually due to healthcare fraud, errors, and abuse. SMP’s mission is to empower and assist Medicare beneficiaries, their families, and caregivers, to prevent, detect, and report suspected healthcare fraud, errors, and abuse through outreach, counseling, and education. SMP works to resolve beneficiary complaints of potential healthcare fraud in collaboration with state and federal partners. SMP recruits and trains volunteers to recognize and report instances or patterns of healthcare fraud. These activities promote increased choice and greater independence among older adults and individuals with disabilities. SMP activities also serve to enhance the financial, emotional, physical, and mental well-being of older adults, thereby increasing their capacity to maintain security in retirement and make better financial and healthcare choices.

Ohio Senior Medicare Patrol Field Associate (Part-Time) 

Pro Seniors is seeking a dedicated professional to join our Ohio SMP team to provide targeted outreach and education to low-income and rural areas in Eastern Ohio. The Field Associate will live in and/or regularly travel to under-served areas in Eastern Ohio to foster relationships with partners and beneficiaries in the surrounding area.

The SMP Field Associate will work under the general supervision of the Ohio SMP Manager among a team of seven paid staff and will work approximately 24 hours/week remotely.

Please submit your resume with cover letter to info@proseniors.org. Read more.



We also welcome volunteer applications throughout the year. Please consider these volunteer opportunities.

Pro Seniors is an Equal Opportunity Employer and does not discriminate because of age, race, gender, religion, national origin, marital status, sexual orientation, gender identity or disability.

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