We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

   The Legal Helpline intake lines will be closed on Nov 11, Nov 12, Nov 13, Nov 16, and Nov 17.

   Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

   Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not  impacted by this change.

Thank you for your patience while we complete these improvements.

About the Ohio Senior Medicare Patrol

The SMP projects receive grants from the Administration for Community Living (ACL) to recruit and train people to prevent, recognize, and report health care fraud, errors, and abuse. SMP team members participate in outreach events to help educate Medicare beneficiaries how to protect themselves from medical identity theft.

In 2024, the 54 SMP projects had a total of 5,643 active team members who conducted a total of 22,752 group outreach and education events, contributing to $35.1 million in expected Medicare recoveries. For more detailed information, visit the OIG Report.

We are Fraud Fighters helping to stop scammers in their tracks!

Volunteers at Ohio State Fair

Senior Medicare Patrol Partners

We closely partner with organizations across Ohio to help protect Americans from Medicare fraud.