We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

   The Legal Helpline intake lines will be closed on Nov 11, Nov 12, Nov 13, Nov 16, and Nov 17.

   Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

   Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not  impacted by this change.

Thank you for your patience while we complete these improvements.

Archives: Events

Ombudsman New Volunteer Training

Online , United States

To participate in training, volunteer candidates must first apply and complete the Office of the State Long-Term Care Ombudsman/Ohio Department of Aging's Conflict-of-Interest screening form at https://proseniors.org/long-term-care-ombudsman/volunteer/

Ombudsman New Volunteer Training

Online , United States

Session 2 of 9 – Topic: Long-Term Care Services Volunteer candidates must complete all sessions to be eligible for certification.  ...

Ombudsman New Volunteer Training

Online , United States

Session 3 of 9 – Topic: Homework review & discussion Volunteer candidates must complete all sessions to be eligible for ...

Ombudsman New Volunteer Training

Online , United States

Session 4 of 9 – Topic: Aging Process/Long-Term Care Consumers Volunteer candidates must complete all sessions to be eligible for ...

Ombudsman New Volunteer Training

Online , United States

Session 5 of 9 – Topic: Resident Rights Volunteer candidates must complete all sessions to be eligible for certification.  (Contact ...

Ombudsman New Volunteer Training

Online , United States

Session 6 of 9 – Topic: Homework review & discussion Volunteer candidates must complete all sessions to be eligible for ...

Ombudsman New Volunteer Training

Online , United States

Session 7 of 9 – Topic: Ombudsman Skills Volunteer candidates must complete all sessions to be eligible for certification.  (Contact ...

Ombudsman New Volunteer Training

Online , United States

Session 8 of 9 – Topic: Documentation, Exam prep Volunteer candidates must complete all sessions to be eligible for certification.  ...

Ombudsman New Volunteer Training

Online , United States

Session 9 of 9 – Topic: Take Home Exam Volunteer candidates must complete all sessions to be eligible for certification.  ...

Rhinegeist Charitable Suds Night

Rhinegeist Tap Room 1910 Elm Street, Cincinnati, OH, United States

Raise a glass & sip for a cause for Pro Seniors at Rhinegeist Tap Room. Each month, Rhinegeist features four non-profit organizations, and tonight it's Pro Seniors! Receive a token with each pint you purchase, and use your token to "vote" for Pro Seniors. Guests may also make a monetary gift to a non-profit. Come for light snacks, t-shirts, trivia, and to support Pro Seniors! 5-8pm, 1910 Elm Street, Cincinnati, 45202.

Free