We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

   The Legal Helpline intake lines will be closed on Nov 11, Nov 12, Nov 13, Nov 16, and Nov 17.

   Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

   Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not  impacted by this change.

Thank you for your patience while we complete these improvements.

Tag: Estate Recovery

Advocating for Medicaid Estate Recovery Reform

10/1/2026 UPDATE:    The Medicaid Estate Recovery Coalition of the Alliance of Ohio Legal Aids, of which Pro Seniors is a major participant, recently published a Know Your Rights:  Medicaid Estate Recovery and successfully advocated for the publication of a version of this pamphlet is available on the Ohio Attorney General’s website. We continue to…

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Brother’s death sparks crusade against Medicaid Estate Recovery

News 10, Columbus, reporter Kevin Flanders interviewed Pro Seniors’ Managing Attorney Miriam Sheline for this story.

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