Please note the following temporary service adjustments:
• Legal Helpline Intake Line Closures:
The Legal Helpline intake lines will be closed on Nov 11, 12, 13, Nov 16, and Nov 17.
Regular intake service will resume on Wednesday, Nov 18.
• Ongoing Legal Helpline Intake Hours Adjustment:
Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .
• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension
Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not impacted by this change.
Thank you for your patience while we complete these improvements.
One of the most important tasks a caregiver may face is helping a loved one choose where to receive long-term care services if living at home is no longer an option. Pro Seniors' Ombudsman Program Director, Eric Carpenter says, "Individuals and families often find themselves having to make this choice almost blindly and often under…
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