We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

   The Legal Helpline intake lines will be closed on Nov 11, 12, 13, Nov 16, and Nov 17.

   Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

   Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not  impacted by this change.

Thank you for your patience while we complete these improvements.

Tag: Legal Aid

Advocating for Medicaid Estate Recovery Reform

10/1/2026 UPDATE:    The Medicaid Estate Recovery Coalition of the Alliance of Ohio Legal Aids, of which Pro Seniors is a major participant, recently published a Know Your Rights:  Medicaid Estate Recovery and successfully advocated for the publication of a version of this pamphlet is available on the Ohio Attorney General’s website. We continue to…

Read More
Justice Bridge Champion Award

The inaugural Thomas G. Bedall, Esq. Justice Bridge Champion Award recognizes an attorney on Pro Seniors’ Helpline Referral Panel who demonstrates an exceptional commitment to expanding access to justice for low-income older adults through the consistent acceptance of pro bono and reduced-fee legal matters. Recipients exemplify outstanding service to older adults, exceptional client care, and…

Read More