We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

   The Legal Helpline intake lines will be closed on Nov 11, 12, 13, Nov 16, and Nov 17.

   Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

   Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not  impacted by this change.

Thank you for your patience while we complete these improvements.

Blog

What 50 Years Taught Us

Dimity V. Orlet, J.D.Executive Director, Pro Seniors Last year, Pro Seniors celebrated its 50th anniversary.As part of that milestone, staff spent time exploring our archives. We revisited old newsletters, photographs, correspondence, and program materials dating back to the organization's earliest days. It was a fascinating look at where we have been and how much has…

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Hot Topics & Events

RECENT EVENTS: Enjoy Photos from 2026 SENIORS WHO ROCK now available here. View Mary & Kathy's story in their  testimonial video on our YouTube channel here. LEARN MORE: Choosing a nursing home? Unbiased information to help you choose & know your rights How We Help: Pro Seniors Gave Me The Help I Needed! CINCY Magazine…

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Justice Bridge Champion Award

The inaugural Thomas G. Bedall, Esq. Justice Bridge Champion Award recognizes an attorney on Pro Seniors’ Helpline Referral Panel who demonstrates an exceptional commitment to expanding access to justice for low-income older adults through the consistent acceptance of pro bono and reduced-fee legal matters. Recipients exemplify outstanding service to older adults, exceptional client care, and…

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Stopping the Villains: An Interview with the Ohio Senior Medicare Patrol

Video Link: https://www.youtube.com/watch?v=0mwdceVwJ6M In a recent episode from WBGU-PBS, viewers got an inside look at how Medicare fraud affects older adults and what can be done to stop it. The program features an informative conversation with experts from the Ohio Senior Medicare Patrol at Pro Seniors who work every day to help protect Medicare beneficiaries…

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Helping You Navigate Caregiver Decisions

One of the most important tasks a caregiver may face is helping a loved one choose where to receive long-term care services if living at home is no longer an option.  Pro Seniors' Ombudsman Program Director, Eric Carpenter says, "Individuals and families often find themselves having to make this choice almost blindly and often under…

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Advocating for Medicaid Estate Recovery Reform

10/1/2026 UPDATE:    The Medicaid Estate Recovery Coalition of the Alliance of Ohio Legal Aids, of which Pro Seniors is a major participant, recently published a Know Your Rights:  Medicaid Estate Recovery and successfully advocated for the publication of a version of this pamphlet is available on the Ohio Attorney General’s website. We continue to…

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Medicaid Seminar – May 20th, 2026

Are you responsible for Medicaid applications and reauthorizations for residents in your long-term care community? What you know matters. Refine your process and increase your rate of success. Your $30 fee includes: Continental Breakfast, Parking,  Continuing Education for attorneys (approved), Continuing Education for social workers (pending).  Learn more/register here. PRINT THE FLYER May 20th Sign-In:…

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Pro Seniors “Gave Me the Help I Needed”

Hamilton County seniors find relief from skyrocketing property taxes By: De'Jah Gross   CINCINNATI — A local senior reached out to WCPO 9 asking for help with sky-high property taxes, a struggle many older Ohioans are facing with few places to turn. I went looking for answers and found what help is available for seniors…

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Brother’s death sparks crusade against Medicaid Estate Recovery

News 10, Columbus, reporter Kevin Flanders interviewed Pro Seniors’ Managing Attorney Miriam Sheline for this story.

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Navigating the Costs of Long-Term Care

Planning for the future requires more than just writing a will and choosing a power of attorney. It should also include discussing options for long-term care, such as assisted living or skilled nursing, in case it is needed in the future. It's important to consider the cost of long-term care and how it will be…

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