We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

   The Legal Helpline intake lines will be closed on Nov 11, Nov 12, Nov 13, Nov 16, and Nov 17.

   Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

   Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not  impacted by this change.

Thank you for your patience while we complete these improvements.

Heroic Deed: Become an HRAP Attorney

Heroic Deed: Become an HRAP Attorney

If you are an attorney looking for a way to give back, the Hotline Referral Attorney Panel (HRAP) may be for you.  Basically, you agree to accept referrals for clients who need more service than the counsel and advice our Legal Hotline can provide over the phone.  These vetted clients need more personal attention, such as transactional documents, filing a lawsuit or estate planning.

Pro Seniors’ Legal Hotline offers free legal advice to Ohioans age 60 and older.  While many problems can be solved over the phone, some cannot.  That’s why the HRAP was created.    

Please visit our HRAP page for more information.