We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

   The Legal Helpline intake lines will be closed on Nov 11, Nov 12, Nov 13, Nov 16, and Nov 17.

   Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

   Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not  impacted by this change.

Thank you for your patience while we complete these improvements.

Mike Walters and What He Learned at the Center for Elder Rights Advocacy

Mike Walters and What He Learned at the Center for Elder Rights Advocacy

In his latest article for Advancing Smartly, Mike Walters, Pro Seniors’ managing hotline attorney, shares what he learned through his involvement in the Center for Elder Rights Advocacy (CERA).  Walters gives five key takeaways and concludes, “When I joined CERA, I thought I knew everything about giving hotline advice. My work at CERA taught me what I didn’t know. The wonderful people I met through CERA made me a better attorney, a better manager, and a better person.”

Read the full article here.

Advancing Smartly, a project of Elder Law of Michigan, Inc., provides resources to maintain independence, age with dignity, and improve quality of life through economic security, legal resolutions, and much-needed peace of mind.