We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

   The Legal Helpline intake lines will be closed on Nov 11, 12, 13, Nov 16, and Nov 17.

   Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

   Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not  impacted by this change.

Thank you for your patience while we complete these improvements.

Fredrickson Honored with Barbara McGinity SMP Leadership Award

Fredrickson Honored with Barbara McGinity SMP Leadership Award

Anne Fredrickson, the Ohio SMP Project Manager, has been honored with the Barbara McGinity SMP Leadership Award.  This award, which was given for the first time at the national SMP conference last week, is awarded to an SMP project leader for strong leadership and significant contributions to the SMP network. The recognition is especially significant because it was voted upon by Anne’s SMP peers across the country.

Congratulations to Anne on this well-deserved honor!