We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

   The Legal Helpline intake lines will be closed on Nov 11, 12, 13, Nov 16, and Nov 17.

   Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

   Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not  impacted by this change.

Thank you for your patience while we complete these improvements.

Volunteer Hils: Almost 200 Hours in 2016

Volunteer Hils: Almost 200 Hours in 2016

Once a week, Elizabeth Hils helps clients on Pro Seniors’ Legal Hotline, answering questions about Medicaid, consumer debt, Social Security, and loads of other elder law issues. And she does it all for free, as a volunteer.

In 2016, Elizabeth volunteered for 173.5 hours at Pro Seniors. While her volunteer work does help Elizabeth satisfy her continuing legal education requirement, only 36 hours can count, so the rest is simply because she loves the work. She says, “Volunteering at Pro Seniors has made me a better person— more patient, humble, and eager to serve.”

A graduate of Notre Dame Law School and an avid writer, Elizabeth believes her experience as a consumer finance attorney has helped in addressing issues with callers on the Hotline. She adds, “The training provided by the Pro Seniors’ staff is invaluable. Most Cincinnati attorneys know about the wonderful contributions Pro Seniors has made to the community and the legal profession. My experience has been terrific.”

We thank Elizabeth for her extraordinary commitment to Pro Seniors and to helping older people access justice.