We are implementing system enhancements across our agency to better serve our community!

Please note the following temporary service adjustments:

• Legal Helpline Intake Line Closures:

   The Legal Helpline intake lines will be closed on Nov 11, 12, 13, Nov 16, and Nov 17.

   Regular intake service will resume on Wednesday, Nov 18.

• Ongoing Legal Helpline Intake Hours Adjustment:

   Effective Nov 18 through the end of the year, intake phone lines will close daily at 2:30 PM .

• Concerns about a nursing home or assisted living? Do you suspect a Medicare scam or fraud? Seeking help to locate your pension

Phone service for the Long-Term Care Ombudsman (513-458-5518), Senior Medicare Patrol (513-458-5523), and Mid America Pension Project (866-783-5021) is not  impacted by this change.

Thank you for your patience while we complete these improvements.

Thank You for Your Patience . . .

Thank You for Your Patience . . .

Pro Seniors has resolved the issues that have slowed or blocked messages from outside our organization.  If you have sent an email, or completed an online form on our website and received no reply, please call the person you are trying to reach.  We’ll update this message when our incoming email issue is resolved.  Thank you for your patience.

Main number:  513-345-4160 / 800-488-6070

Ombudsman Helpline:  513-458-5518 

Ohio Senior Medicare Patrol:  513-458-5522